Trapping for Fame and Fortune
Recent studies within our TMS have revealed carriers trapping freight to combine deliveries. Let me explain. The carriers know what freight is in their system. If they see a single shipment for a given delivery stop and yet there is another shipment on its way for the next day, often times they’ll trap the first shipment to deliver with the shipment on its way. In this way, they save the labor cost of a delivery.
The only way to avoid this practice is to book a guaranteed delivery or by working with or changing your motor carrier. This is especially troublesome in the retail sector where on-time-in-full is the order of the day. If you have a TMS that is updating hourly, you can see the status “Arrived at Terminal” but not “Out for Delivery” logging the date and time of these two events can help you pinpoint service failures. ShippersEdge TMS can be set to notify you if a shipment is being trapped at the destination terminal.
Given the penalties for late delivery by some retailers, making sure your shipment is not being trapped is just part of the job of an Enterprise TMS.